Engagement surveys are valuable, but they're a lagging signal. Collected every six to twelve months, they tell you how employees felt then, not what's happening now. By the time the data lands, the people you most needed to retain may already be gone.

I joined Retention Insights several months in, at a point where the project had stalled. I led two design sprints overseeing a senior designer to break a deadlock between product and engineering, ultimately realigning the team before owning the full design process through to delivery. The feature combines HRIS data with engagement signals to give HR leaders a real-time view of retention risk. This feature drove a 4% increase in new customer conversions during sales demos.